The hotel sector is about to experience even more intense transformation in 2025. After the challenges posed by the pandemic and subsequent recovery of recent years, hotels are going in a new direction; marked above all by technology, sustainability and greater personalisation in the guest experience.
If you work in the industry, you already know how important constant innovation is. And, with 2024 about to end, it’s time to set our sights on what is to come: that is, the main hotel trends to make a difference in 2025. Do you want to know what they are?
1. Sustainability: more than a trend, a necessity
Today’s travellers are more eco-conscious than ever before, and this change in mentality also affects their hotel booking decisions, as we mentioned in our previous article on hotel trends for 2024.
In 2025, sustainability will not be an option, but a necessity. Renewable energy, energy efficiency and environmentally responsible practices will become standard in hotels and tourist accommodation.
The goal is to integrate sustainability into all aspects of the hotel business: from food options (more local and ecological) to internal operations, such as waste management and the use of recycled materials.
Even in the field of security, access control systems, such as electronic locks, contribute to sustainability by reducing energy consumption and offering more durable, efficient solutions.
2. Automation technologies and contactless check-in
Automation is another field which will continue to grow in 2025; not only for operational efficiency reasons, but also to improve the guest experience.
Travellers are looking for convenience and speed; so doing everything with their mobile phone, from checking in to opening their room or requesting additional services will be one of their main demands .
This added value will also reduce the need for staff in certain areas, such as reception.
If you have not yet implemented this technology in your hotel, 2025 is the perfect time to do so; with the help of innovative systems such as Rent&Pass by Omnitec.
3. AI personalisation: a unique service for each guest
Artificial intelligence (AI) will play an even more important role next year. It will not be used only to automate processes, but to anticipate what each guest needs.
Guests are not just customers who pay for a service, but people with their own expectations and needs. So hotels that offer a personalised experience will have a clear competitive advantage.
Can you imagine knowing the type of coffee guests like, just from their check-in information? Or ensuring the light and temperature is just to their liking as soon as they enter their room?
This type of AI personalisation is already happening, and will make a difference to the customer experience in 2025.
4. Comprehensive wellbeing: a complete experience
Wellbeing will continue to be one of the main concerns of travellers next year and will therefore be one of the hotel trends for 2025.
Consequently, hotels will move more than ever towards providing a comprehensive wellbeing experience for their guests, through health, fitness, relaxation and healthy eating options.
Spas, gyms, co-working rooms… In 2025, guests will be looking for establishments that promote a balance between work and rest, with areas dedicated to physical and mental wellbeing. If you don't want to be left behind, make sure you can offer these types of services!
Get in touch with hotel trends for 2025 with Omnitec
If you work in the hotel sector, you already know that keeping up with the latest trends is essential.
And a very good way to start adapting to all these hotel trends for 2025 is to invest in innovative, efficient security solutions, such as those we offer at Omnitec Systems.
Electronic locks, safes, minibars… Our hotel and hospitality solutions are everything you need to ensure an unbeatable experience for your guests, so your business stays ahead of the competition.
Interested in improving and optimising your premises with the help of Omnitec? We look forward to helping you next year and every year thereafter!